If you have concerns about property damage, our network build, or interactions with our team, please contact us via the chat link below.
To report health & safety concerns related to our network build site, call 0800 298 6267. Please note: this number is for emergencies only and cannot help with any other enquiries.
CityFibre manages the fibre network, while your broadband service is managed by the provider you signed up with. For any questions about your service or installation, you must contact them directly, as your contract is with them and they hold your account detail.