Background

As the UK leader in offsite construction recruitment, Bristol-based ARV Solutions has worked hard across the past decade to become the go to recruiter for engineering, construction and manufacturing industries.

The proud holders of ‘Investor in People Gold Accreditation’, ARV Solutions actively promotes a collaborative, employee-friendly environment across their business and a quality offering to their clients.

Challenge

As part of ARV Solutions expansion to 25 employees, the firm moved from their 800 sq. ft. operating center, to a new 3000 sq. ft. office at the Aztec West business park. After moving in, they discovered the current internet provider could only offer a 6-8Mbps connection which was not nearly enough for them to run their business of 90 clients on. In an industry where responsiveness to clients and candidates is imperative, the slow connection was straining browser speeds and communication channels, impeding ARV’s ability to be reactive and competitive. They explored leased line alternatives to find a solution, but all quotes from incumbents came back with unrealistically, high monthly rates.

Solution

ARV Solutions soon discovered Triangle Networks and CityFibre’s full-fibre network in Bristol. The contract for a low cost, 500Mbps connection was signed and the connection was installed and live within a couple of weeks of the move.

The ultrafast speed – up to 100 times faster than the UK average – and lack of bandwidth restriction has been a revelation for the firm and enabled them to implement new processes and technologies.

Jim Roach, Managing Director at ARV Solutions said of the new connection: “We have really embraced new cloud technologies across the business. Our new recruitment software is fully cloud enabled, so connectivity is crucial. Since connecting to CityFibre’s network we’ve also implemented VoIP across our work force with great feedback from our staff.”

It wasn’t just the solution that impressed the firm. Jim explains: “Triangle and CityFibre have been tremendous every step of the way, delivering a connection for us that is ultrafast and very affordable, and allows us to accommodate business and employee growth on our network.”

“Beyond the solution, the service and level of care has really stood out. We had a brief outage, which was nothing to do with the CityFibre connection, however the team at Triangle went above and beyond and ran a full diagnostic immediately. They identified the issue with our router and fixed it within the hour. You wouldn’t get that level of care from BT in a million years.”

Working in partnership with Triangle, CityFibre is providing gigabit speed, ultrafast connectivity to Bristol. If you’d like to see if your business can take advantage of a full-fibre connection, visit cityfibre.com/connect.

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